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Terms and Conditions

'What Kind Of World Will Our Children Live In Tomorrow, If We Don't Make A Difference Today'?
That's the inspiring idea behind Responsible MommyTM
And you can be part of it, everyday!

The following terms of use apply only to the use of and purchases from Cortez Group LLC dba Responsible Mommy ("Responsible MommyTM") website at www.responsiblemommy.com. The terms "you", "your" and "yours" refer to the user/customer utilizing our website to purchase services or merchandise ("Product") or to browse our website. The terms "we", "us" and "our" refer to Responsible MommyTM. These terms may not apply to purchases made at our Responsible Mommyâ„¢ retail stores or in any other manner not utilizing the responsiblemommy.com website.

Disclaimer of warranty for Responsible MommyTM website
We provide our website and its contents on an "AS IS" basis and make no warranty or representation regarding any Product, either express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement, which are hereby expressly disclaimed, unless otherwise stated herein.

Errors on our website
Despite our efforts to ensure that the information on our website is accurate, complete and current, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product's price or availability. We make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to correct errors and/or update the content on our website at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the original pay type. 

Limitations and exclusions
We reserve the right to change Product pricing, terms, specifications and warranties without notice. In addition, we may revise these terms of use at any time by updating the website. Online sales are intended for, and limited to, personal use and domestic sales only. We reserve the right to limit the number of Products sold, including the right to prohibit sales to re-sellers. Prices do not include shipping, tax or insurance. We do not review or edit any portion of gift messages and disclaim all responsibility for their content. We disclaim all responsibility for the accuracy of any map or direction presented on our website. 

If you are purchasing Products for export, you are responsible for the necessary export documentation before shipment is made to a foreign country. We will not ship to foreign locations. Warranties for exported Products may vary or be null and void.

In no event shall Responsible MommyTM, its subsidiaries or affiliates, or their respective officers, directors, employees, representatives or agents be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not we have been advised of the possibility of any such damages.

Payment types we accept online 
We accept the following forms of payment for your online purchases: MasterCard, Visa, and American Express.

We are unable to accept cash, checks, C.O.D. orders and wire transfers for any website purchases. If you would like to make a purchase using either checks, C.O.D. orders or wire transfers, please contact Responsible MommyTM at wholesale@responsiblemommy.com. 

Delivery Policy
Your product will be shipped or delivered to you via one of our available shipping options. We ship orders on normal business days, which are Monday through Friday excluding government holidays. Weekend shipment of orders is not currently available. Orders ship within 7 business days from when the order was completed. 

You assume all risk of loss for shipped Products. Order information such as billing or shipping address that is inaccurate or incomplete may result in delays. Products can not be shipped to incomplete addresses.

Order cancellations

We are unable to refund any online purchase from the time your order is placed (when you click the Submit Order button) until your Product is received by you and returned to us. If you are not completely satisfied with your purchase after receiving your Product, please review our return policy to determine your preferred method of return.

Return policy for online purchases
If you're not completely satisfied with a product, Responsible MommyTM will gladly exchange or refund the purchase within 30 days of the sale date, except as noted below. 

All packages must be tracked and insured. Responsible Mommy͐ is not held responsible for any packages lost or damaged in the mail. Please email returns@responsiblemommy.com with your tracking information upon sending back your order. For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition

For any Product received that is not the Product ordered, we will exchange the item at no additional cost upon verification. Proof of purchase (e.g. order confirmation, packing slip or record of purchase in our system) is required for all returns.

Mail all Returns to: 
Responsible Mommy™ Returns
6170 Heards Creek Drive
Atlanta, GA 30328

Governing law
These terms are governed and construed by the laws of the State of Georgia without regard to its conflict of law rules. You agree that if any part of these terms is found to be unenforceable, the remainder of these terms will remain in full force and effect.

Privacy policy 
We realize that customers are concerned about how the information they provide online will be used. We are committed to protecting your privacy and will use the information we collect about you to process your order. Please read our Privacy Policy for more details.

Trademarks and service marks 
Responsible MommyTM and the Responsible MommyTM logo are registered trademarks of Cortez Group, LLC. and are used with permission. All other trademarks are the property of their respective companies and are used with permission.

Customer Service
Responsible MommyTM Customer Service can be contacted at: /> by email at: 

or by mail at:
Responsible Mommy™ Returns
6170 Heards Creek Dr
Atlanta, GA 30328

Copyright notice
All content on this site is the property of Responsible MommyTM or its content suppliers and protected by U.S. and international copyright laws. All software used on this site is the property of Responsible MommyTM or its software suppliers and protected by U.S. and international copyright laws. Users of this site may use the content and software on this site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited. 

Copyright © 2007, 2008, 2009 Cortez Group, LLC. All Rights Reserved.

Privacy Policy
At Responsible MommyTM, we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information and how you may access some of the data you provide to us.

What Information Do We Collect?

  • When you order from us, we collect your name, address, e-mail address, phone number and credit card number (with expiration date). We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and retain a record of your purchases.
  • When you request to be on our mailing list (for e-mail or regular mail), we collect; as appropriate for the list you are requesting: your name, address, e-mail address and phone number.
  • When you submit a question to customer service, we need your e-mail address to respond, and you also may provide us with various types of information to allow us to answer your question. 

How Is The Information Used?
We may use your information in a number of ways, including the following: 
  • To improve the content on our website. For example, we may use cookies to find out which parts of our site or our products are visited most often.
  • For marketing and promotional purposes. We send out e-mails and direct mail or catalogs to our customers about products or events that we think may be of interest to them. We also may send you special promotions, new arrivals or new site features. 

Our customers are given the opportunity to opt-out of having their information used for purposes not directly related to their transaction at the point where we ask for the information. Customers who no longer wish to receive communications may opt-out. Your confidence in the Responsible MommyTM shopping experience is our highest priority. If you have any concerns about privacy and security that have not been answered in the above policy, please contact us and we'll do our best to answer your questions and put your mind at ease. As we continue to grow and take advantage of technologies to improve the services we provide, this policy will change. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. 

Is My Information Secure?
At Responsible MommyTM, we are committed to providing our customers with a secure shopping environment. We maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information, and use various security measures to ensure that your credit card information is protected, including the latest in security technology. When you place an order through our shopping basket, your personal information is protected by Secure Socket Layer (SSL) encryption technology, the industry standard security protocol for encoding sensitive information. SSL creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, the SSL transmission is indecipherable. Encryption is based on the mathematical scrambling and unscrambling of messages. The type of encryption we use assigns two keys - one is a public key and one is a private key. When you send us a message, you use our public key to encrypt your message. Once we receive your encrypted message, we use the private key to decode it. The same key cannot both encrypt and decrypt information. So, information encrypted using the private key can only be decrypted using the public key, and vice versa- ensuring the security of your information. This technology, together with our other security measures, protects your personal information as it moves from your computer to our server. We also restrict and limit access to customer information only to those employees who require it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. We constantly monitor and adopt, as appropriate, new technological improvements designed to protect and ensure the accuracy and security of customer information. 

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When using this feature the information gathered will only be used for this purpose, unless permission is otherwise granted. 

A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At Responsible MommyTM, we use two kinds of cookies; session cookies and persistent cookies. 

Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop at Responsible MommyTM. For example, the Session_ID cookie that we ask your browser to hold retains the ID for your shopping cart. Without the Session_ID cookie, you cannot add merchandise to your cart or make any purchases.

Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser. You can browse our site without accepting a persistent cookie. However, you cannot add merchandise to your bag or make any purchases. You may set your browser options to reject persistent cookies. Alternatively, you can set your browser to notify you when you receive a cookie, which provides you with the opportunity to decide whether you want to accept it or not. In many instances, the "help" button on your browser tool bar will tell you how you can take these steps.

This policy was last updated on July 13, 2009.

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  Copyright 2007-2009. Responsible Mommy.com. All Rights Reserved. Terms and Conditions | Privacy Policy